Most of us are engaged daily in creating products or services for others, putting in lots of human energy. All of us buy or use some product or service on a daily basis.
What if we treated our products or services and every input as gifts to our clients, users or members? How would we work? Would we look forward to Mondays? What would we put in and what would we exclude from the package assuming it is a gift?
What if the receiver also treated the service or the product as a gift? How would they unwrap it? What if even feedback is treated as a gift? How would it be given?